How can we help?

Firstly welcome to Net World Sports! There are two ways to have an account created.

• If you have placed an order, you will automatically have an account set up
• Or, sign up now

There are lots of benefits of having a NWS account including a quicker checkout experience, speedy reordering and an easy way to manage your information.

Great question… On the bottom footer of all our pages we have a quick sign up button allowing you to ‘sign up to receive exclusive updates and offers’. Simply enter your email address and click sign me up, you will then start receiving our amazing offers and news!

It happens to the best of us! To get a new password follow the simple steps below:

• Click sign in on the top right corner of the screen
• Click ‘Forgotten password’ on the page
• A pop up will show allowing you to enter your email address, following this click the ‘Send’ button
• Check your emails to update your information

The majority of the products on our website hold a 1 year warranty, covering manufacturing defects. In the event of an item developing a fault or is found to be faulty upon delivery, please contact our Customer Care team with images of the fault, detailing the issue in full so that we can get a resolution for you as quickly as possible.

Of course you can. Providing it’s within 30 days of purchase, if you’re not completely 100% satisfied with your order get in touch with us as soon as possible so we can try and resolve the issue – in many cases we’ll find a solution so that you won’t even need to return your items.

Please note: We do not accept returns or refund purchases for customised or custom sized items, this includes custom sized netting.